PROGRAM COORDINATOR

Position Announcement

Title: Program Coordinator–Palm Court                  

Regular Full Time: 40 hours/week

Non-Exempt

Hourly Rate: $32–36 DOE                        

Reports to: Sr. Director, Housing                                     

Start Date: ASAP

The Opportunity 

Wouldn't you like to join a purpose-driven organization committed to ending veteran homelessness in Marin County? Here at Homeward Bound, we offer you a unique opportunity: a 3-day weekend every single month, an inclusive work culture that prioritizes wellness and DEI values, a competitive salary, and a healthy work-life balance.

Homeward Bound of Marin is a dynamic and evolving non-profit agency dedicated to eradicating homelessness in Marin County. We achieve this mission through affordable housing development, supportive services, job training, and social enterprise. With a proud 50-year history and robust partnerships with private and public entities, Homeward Bound is poised for significant growth over the next decade. Our work environment     embodies Justice, Equity, Diversity, and Inclusion, and we value resourcefulness, flexibility, kindness, compassion, and understanding

Homeward Bound of Marin is looking for a compassionate, driven, and collaborative Program Coordinator to join our team. This role provides supportive services to chronically homeless adults facing the trauma of homelessness and poverty. Under the guidance of the Senior Program Director, the Program Coordinator will assist individuals in obtaining and maintaining stable housing by offering essential resources, encouragement, and accountability to help them achieve their personal goals.

Key Responsibilities:

•    Deliver services and resources to support housing retention, economic independence, and stable housing for chronically homeless individuals.

•    Assess and document eligibility for program participation based on HUD guidelines for chronic homelessness.

•    Conduct regular meetings with individuals to ensure consistent program participation and progress.

•    Partner with coordinated entry system for new housing placements

•    Address and resolve neighborhood or landlord concerns promptly; work with residents to solve issues.

•    Lead and maintain relationships with a diverse set of landlords

•    Use the principles of Housing First to address barriers to housing stability, offering supportive services on a voluntary basis.

•    Manage conflict and crisis situations in a calm and effective manner.

•    Provide supportive counseling, supervision, and referrals to community resources.

•    Help residents build life skills, perform housing inspections, and conduct annual service assessments.

•    Maintain required records and documentation as outlined by program guidelines.

•    Attend staff meetings, supervision sessions, and ongoing training opportunities.

•    Provide emergency services as necessary, as well as ongoing case management, which may involve collaboration with law enforcement, psychiatric services, and other community agencies.

•    Report program, resident, and facility needs to the appropriate parties.

•    Track program outcomes and data, ensuring timely response to requests for information and accurate data entry into HMIS.

•    Lead and coordinate community building activities for program participants and support resident council activities and development.

•    Perform other duties as assigned.

Relationships:

•    Foster open and collaborative relationships with colleagues.

•    Treat all program participants with respect, dignity, and a service-oriented attitude.

•    Ensure confidentiality of all program participants.

•    Maintain clear and consistent communication with supervisors.

Qualifications & Requirements:

Education & Training:

•    Bachelor’s degree in social work, social welfare, psychology, or a related field or equivalent years of experience in social service agency.

Experience:

•    3 years working with low-income, under-resourced populations; experience with individuals experiencing homelessness is highly desired.

•    Property management and/or housing experience

•    Understanding of CA Tenant’s rights 

•    Experience in residential or housing programs, including familiarity with the Housing First model.

•    Knowledge of life skills, money management, and tenancy rights under fair housing laws.

•    Understanding of HUD Continuum of Care grant requirements is a plus.

•    Strong knowledge of substance abuse and mental health issues.

Physical Requirements:

•    Ability to sit, use a computer, and operate a keyboard and mouse for extended periods (1–3 hours/day).

•    Ability to lift and/or move objects up to 40 pounds.

Special Skills & Qualities:

•    Excellent communication and presentation skills, able to interact effectively with clients, landlords, colleagues, and funders.

•    Passion for supporting individuals experiencing homelessness.

•    Ability to empower and motivate clients to make meaningful changes.

•    Strong team player, with a cooperative and collaborative attitude.

•    Proficiency in Microsoft Office Suite and Windows.

•    Highly organized, detail-oriented, and a self-starter with strong time-management skills.

•    Creative, flexible, and resourceful with a good sense of humor.

•    Ability to work effectively in a culturally and ethnically diverse environment.

•    Dynamic, compassionate, and understanding demeanor

BACKGROUND CHECK(S)

Homeward Bound is committed to providing safe and productive working, learning, and living environments for our staff and clients. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search, and motor vehicle history.

EQUAL OPPORTUNITY 

Homeward Bound is an equal opportunity employer. We stand for justice and equity. We celebrate diversity and we are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training.

*$32-36   per hour DOE with a competitive benefits package which includes 100% employer paid medical and dental insurance, 3 weeks’ vacation, and access to a 403b retirement plan. Under California law, Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement.  This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience. 

To Apply send resumes to: careers@hbofm.org

Salary : $32 - $36