Part Time Scheduler - In home Care

Homewatch CareGivers of St Pete Beach is looking for a Part-Time Scheduler. This position would be on call after hours during the week and on call for weekends. This would included answering phone calls when on call and filling any call out shifts.  Additional task would be working with the scheduler to make sure shifts are filled.  The Part-time Scheduler is also expected to perform a variety of duties to support staff and clients regarding the scheduling of clients, with additional administrative and office duties to support the agency, department, immediate supervisor, and staff. Perform duties under supervision of the Administrator or designee.

The Scheduler is expected to perform a variety of duties that relate to the client’s care including scheduling CareGivers, coordinating CareGiver introductions with other staff members as well as coordinating care with other staff and outside senior care professionals. This position must work as a team member with other staff to make sure each client’s shift is scheduled with a CareGiver. Highest priority is filling shifts in a timely manner and caring a list of on call caregivers if the need arises.

• Must have the availability to work evenings or weekends as required      
• A minimum of a high school diploma      
• A post-secondary school degree in a health-related field would be an advantage A post-secondary school degree in a health-related field would be an advantage
• A minimum of 2 years work experience in a home care capacity and a minimum 2 years' experience as a care coordinator or other relevant role preferred
• Must possess excellent communication skills on all fronts.           
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• Must have good interpersonal skills. That is to say, the home care scheduler must be a people-person and easy to approach     
• Must be able to multi-task and also display an incredible level of flexibility 
• Must have the ability to prioritize in the face of multiple tasks and/or duties 
• He/she should have a good knowledge and understanding of customer care ethics.
• Working knowledge of Alayacare software a plus. 
• Must have the ability to present a professional appearance and demeanor.
• Must be patient and congenial on the telephone.