What are the responsibilities and job description for the Home Health Office Manager/Care Manager position at HomeWell Care Services TX212?
Benefits:
- Opportunity for advancement
We are looking for an Office Manager/Care Manager to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.
You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.
RESPONSIBILITIES
- Lead a team, manage caregivers and ability to problem solve
- Manage day to day operations
- Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs
- Complete assessments with new clients
- Develop and implement a written care plan for each client
- Supervise client care while conducting scheduled and non-scheduled in-home client support visit
- Able to supervise, assess and evaluate caregivers and advocate on behalf of clients and families
- Ensure client records are current and properly maintained in accordance with agency policies and procedures
- Use web-based scheduling application as the basis for all scheduling
- Create and maintain schedules for all clients
- Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
- Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
- Fill open shifts and securing coverage for call-offs or changes in client’s needs
- Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
- Participates in determining hiring needs, as well as interviewing, hiring and training new staff
- Serve as a resource for clients and families, facilitating client education, empowerment, and quality of life; provide recommendations and referrals as needed to third party services
QUALIFICATIONS
- Experience managing a home healthcare agency
- Must be familiar with WellSky database
- Knowledgeable with TX Home Care Regulations
- College degree preferred, will consider 4 years of experience in lieu of a degree
- 1-2 yrs patient scheduling experience
- Must be well organized, show great attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented
- Excellent time management skills
- Must present a positive and professional business image
WHY JOIN THE INDUSTRY?
- Competitive compensation
- Training and support
Salary : $20 - $25