Care Manager

• IRA
• Paid time off
• Training & development

• Employment is contingent upon successful completion of a South Carolina State Law Enforcement Division (SLED) background.
• Two years of experience in home care or home health working with elderly or disabled adults or a Social Work license with at least two years of experience working with and providing care to elderly or disabled adults.
• Two years of experience mentoring and developing care professionals through effective supervision, evaluation, and training, while maintaining a compassionate and patient approach.
• Previous experience as a caregiver working with older adults and/or adults with disabilities.
• Must be highly organized and efficient in prioritizing tasks and managing time; proactively identify and address issues and make sound independent decisions when appropriate.
• Must possess excellent written and verbal communication skills and be able to interact effectively with a diverse audience, including clients, families, care providers, and other care professionals.
• Must possess impeccable follow-up skills and a keen eye for detail. The ideal candidate will also be able to exercise initiative, solve problems effectively, and apply sound judgment.
• Passionate about helping others live with dignity.
• Adheres to all company policies and legal requirements regarding the confidentiality of proprietary and confidential information.
• Although not mandatory, experience in case management and discharge planning is desirable, and relevant skills will be considered.
• Experience with client acquisition and relationship management preferred.
• Experience managing care plans in WellSky is a plus, but not a requirement.
• Passing a 10-panel drug test is a condition of employment, along with agreeing to participate in random drug testing.

• Evaluate client needs and develop appropriate care plans.
• Complete the Client Assessment packet for each new client and provide a copy of all signed agreements to the client or their designated representative.
• Regularly communicate with the client and/or designated client representative to follow-up on service delivery and ensure client satisfaction.
• Proactively conduct client reassessments every 30-60 days, adjusting the frequency as needed to address changes in condition or significant life events.
• Investigate issues related to client care and client or employee well-being by:
• Documenting supervision of client care in the online management system in accordance with agency policies and procedures.
• Maintaining current and accurate client records through regular and proper updates.
• Participating in the interdisciplinary care coordination of clients receiving services from multiple community-based providers, including but not limited to home health agencies, hospices, and long-term care facilities.
• Functioning as a resource for clients and their families, facilitating client education and empowerment to enhance quality of life.
• Develop and implement a written care plan for each client with input and approval by the client and/or designated client representative. Each care plan shall include:
• Client’s functional limitations.
• Nutritional needs and food allergies for meal preparation.
• Home medical equipment and supplies relevant to the care plan.
• Type and schedule of services to be provided, including frequency.
• Non-medical tasks requested.
• Ensure the client's in-home binder, containing a printed copy of the care plan, is kept in a readily accessible location within their home
• Assist with the development and revision of client care policies and procedures.
• Collaborate with agency staff by providing relevant client and employee information to ensure effective service delivery, caregiver matching, scheduling, and ongoing management.
• Assist with telephone intake calls.

• Conduct regular performance evaluations and provide ongoing training and support to caregivers
• Supervise client care provided by agency personnel to ensure:
• Caregiver review the client’s care plan prior to service provision and whenever there is a change in the care plan.
• Caregiver schedules and ensure adequate staffing to meet client needs.
• Caregivers comply with the care plan.
• Caregivers implement proper infection control practices.
• Caregivers observe, recognize and immediately report changes in the client’s service needs or condition.
• Caregivers are familiar with and implement emergency procedures for clients.
• Caregivers possess the necessary skills required for service needs.
• All necessary supplies and equipment are available on-site for safe client care.
• Provided services fall within the scope of the agency’s license.
• Provide caregiver introduction for first scheduled shift; review care plan with client and caregiver and set expectations for service delivery;

• Provide targeted training and educational sessions for care professionals, utilizing a variety of delivery methods, including in-home instruction, telephonic instruction, and sessions at the agency office.
• Actively promote quality care by collaborating with the care team and conducting both scheduled and unscheduled in-home client support visits.
• Actively seek opportunities for professional development.
• Stay up to date on industry best practices and regulations.

• This position requires evening and weekend work, including on-call responsibilities.
• Must possess a valid driver's license, current vehicle insurance, and reliable transportation to cover the entire service area, encompassing York and Lancaster Counties and Blacksburg
• Demonstrate efficient use of relevant computer systems including but not limited to the ability to enter and retrieve data
• In this position, professional appearance is essential for making a good first impression and ensuring positive client experiences. The Care Manager must maintain a clean appearance and adhere to the company dress code, with attire that is clean, pressed, and in good repair.
• Applicants must be fluent in English (reading, writing, speaking, and understanding). Bilingual skills are welcomed.

• PTO
• IRA
• Continuing education training available
• We are an equal opportunity employer
• workers comp and liability insurance
• On demand pay- coming soon
• Supplemental Insurance after 30-days of employment

An Industry-Leading, Nation-Wide Team

At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.