What are the responsibilities and job description for the Guest Service Representative position at Homewood and Home2 Suites Flamingo Crossings?
Home2Suites - From check-in to check-out, the Home2 experience is engineered to be inviting, functional and unique. Home2 is more than just a place to stay. It’s your Home2. Whether it’s our flexible approach to relaxation, connection and productivity or our forward-thinking commitment to sustainability, the brand’s fresh and contemporary offerings to the mid-scale, extended-stay market resonate with smart and savvy travelers.
Homewood Suites - We are dedicated to giving guests the space and experiences they need so they can live their lives on the road similarly to their lives at home.In fact, it’s our goal to help our guests Be At Home through our unique approach to hospitality.
As a Front Desk Clerk you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following duties to the highest standards: We are dedicated to giving guests the space and experiences they need so they can live their lives on the road similarly to their lives at home.
In fact, it’s our goal to help our guests Be At Home through our unique approach to hospitality. Instead, we want to build an experience that is memorable and unique. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their service.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Our Guest Service Agents will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for guest service agents – to get it right for our guests and our business each and every time.
Job Type: Full-time
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- On call
- Weekends as needed
Work Location: In person
Salary : $15
