What are the responsibilities and job description for the FACILITY ATTENDANT position at Homewood-flossmoor Park District?
JOB SUMMARY: The Facility Attendant is primarily responsible for opening and closing the facility for after hour and weekend groups. While groups are in the facility, the facility attendant insures that all policies and procedures are followed per the facility rental agreement and responds appropriately to facility renter requests. The Facility Attendant is responsible for setting up, taking down and cleaning for rentals. The H-F Park Districts mission statement is to enhance the quality of life through diverse recreational opportunities, facilities and parks while caring for the environment.
ESSENTIAL JOB RESPONSIBILITIES:
COGNITIVE SKILLS REQUIRED:
ESSENTIAL JOB RESPONSIBILITIES:
- Provide outstanding customer service to our internal and external guests by providing friendly, responsive, courteous and helpful service.
- Arrive 30 minutes before assigned meeting time unless otherwise instructed.
- Must not leave building unattended during shift.
- A facility attendant report must be signed and completed after event by renter.
- Must be visible and provide excellent customer service to participants in the facility.
- Must communicate any concerns, building needs or unexpected items to supervisor.
- Performs cleaning duties as assigned.
- Leave the facility ready for the next days events at the end of shift.
- Adheres to all policies and procedures as outlined in the Safety Manual.
- Evening, weekend and holiday work required.
- Other related job duties as assigned.
COGNITIVE SKILLS REQUIRED:
- Ability to make decisions, solve problems, diffuse angry situations and handle emergencies.
- Familiarity with Irons Oaks programs and rental policies and procedures.
- Able to communicate with facility renters.
- Must be punctual and reliable.
- Understand the type of cleaning treatments needed for various areas.
JOB SKILLS AND QUALIFICATIONS:
EDUCATION AND TRAINING:
PHYSICAL REQUIREMENTS:
STANDING: Frequently
SITTING: Minimal
WALKING: Frequently
LIFTING: Frequently 25-50 lbs
STOOPING: Frequently
REACHING: Frequently
CLIMBING: Minimal
VERBAL: Essential
VISION: Essential
- Must have good customer service skills.
- Must have good communication skills.
- Good with problem solving, organization and people skills.
- Be able to work independently.
- Must have basic cleaning and custodial knowledge.
EDUCATION AND TRAINING:
- 18 years of age or older, 21 years of age preferred
- CPR/AED certified.
PHYSICAL REQUIREMENTS:
STANDING: Frequently
SITTING: Minimal
WALKING: Frequently
LIFTING: Frequently 25-50 lbs
STOOPING: Frequently
REACHING: Frequently
CLIMBING: Minimal
VERBAL: Essential
VISION: Essential
Part-Time Benefits:
- Discounted individual fitness membership at Racquet Fitness Center
- Discounted golf fees and driving range tokens at Coyote Run
- Individual admission to open skate at H-F Ice Arena
- Individual Lions pool pass
- 20% off (1) facility rental/year
- 20% off birthday party package for child(ren)
- 20% off program fees
- Irons Oaks ropes course & climbing tower
- Individual ski rental at Irons Oaks (cross-country skiing)
- 457 Retirement Plan
- Participation in Illinois Municipal Retirement Fund - only available if required minimum hours are met (work more than 1,000 hours in a year).
- Additional benefits for facility employees only.
- Paid CPR/AED training and certification
- Paid Leave Time Off
