Greeter/Host (PT or FT) at Ironwood Restaurant - The Valley Hotel, Curio by Hilton

VALLEY HOTEL Located a few short miles from downtown Birmingham, the Valley Hotel is situated in the heart of Homewood, Alabama. In this bucolic neighborhood you’ll find a friendly, walkable town steeped in southern hospitality and spirited independence. Once considered a bedroom community, Homewood is now the epicenter of a creative vortex including one-of-a-kind retail, restaurants, galleries and bars. A Curio Collection by Hilton hotel, the Valley Hotel offers 129 spacious guest rooms and over 5,000 square feet of fantastic event space. A place for visitors and locals alike to escape the everyday. From a casual drink at the terrace bar, to an amazing dinner at Ironwood Kitchen & Cocktails or even a hand-crafted coffee from our cafe - The Valley hotel allows guests to getaway in the middle of it all. If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes 106 Jefferson a one-of-a-kind in Birmingham/Homewood. THE ROLE Position: Greeter/Host (FT or PT) at Ironwood Restaurant, The Valley Hotel Curio by Hilton Reports To: Food and Beverage Manager, Restaurant Manager, Food and Beverage Director COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant. ESSENTIAL JOB FUNCTION: Greet guests, escort them to their table, pull chair out for the guest, and present menus. Make sure entry doors are clean, free of debris and are inviting, and welcoming. Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items. Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening. Check with the phone reservationists or answering machine messages to assure you have all reservations. Check with manager to assure private parties are properly staffed and organized for the evening. Check with kitchen to verify menu items are readily available. Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow. Greet guest leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last. Check with every guest to notating any problem to quickly get a manager. DESIRED SKILLS AND QUALIFICATIONS: Education: High school diploma or equivalent experience. Experience: Three - Six months in a food/beverage services environment or establishment. Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.