What are the responsibilities and job description for the Floor Inspector |Homewood Suites by Hilton Midtown Manhattan | PM Hotel Group position at Homewood Suites by Hilton | New York NY | PM Hotel...?
What You’ll Do:
For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.
On a daily basis some tasks you will complete are:
- Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
- Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
- Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
- Keeping purchasing costs and labor expenses in check.
Where You’ve Been:
We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.
When You’re Here:
This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Experience
Preferred- Previous hotel experience preferred.
- Previous housekeeping experience required.
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Leader: Inspires teammates to follow them
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Goal Completion: Inspired to perform well by the completion of tasks
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
