Demo

Assistant General Manager

Homewood Suites by Hilton University City Philadelphia
Philadelphia, PA Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 3/6/2025
Opportunity: Assistant General Manager

Supervise and manage hotel departments and oversee hotel operations as directed.

Your Growth Path

General Manager – Area General Manager –Regional Director of Operations

Your Focus

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.
  • Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
  • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
  • Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax.
  • Coordinate with the corporate accounting department to oversee payroll functions.
  • Oversee and ensure internal audit standards are met.
  • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
  • Monitor and maintain the front office systems and equipment to ensure optimum performance.
  • Serve on the hotel’s safety committee.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background And Skills

  • Associate or Bachelor’s degree preferred.
  • Intermediate knowledge of overall hotel operations.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Assistant General Manager?

Sign up to receive alerts about other jobs on the Assistant General Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$219,423 - $248,819
Income Estimation: 
$280,031 - $485,657
Income Estimation: 
$42,723 - $65,261
Income Estimation: 
$58,887 - $82,187
Income Estimation: 
$64,288 - $120,100
Income Estimation: 
$64,288 - $120,100
Income Estimation: 
$102,954 - $148,143
Income Estimation: 
$58,887 - $82,187
Income Estimation: 
$102,954 - $148,143
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Assistant General Manager jobs in the Philadelphia, PA area that may be a better fit.

Social Media Manager 10 Hours per Week (IC-RR)

Mom to Virtual Assistant, Philadelphia, PA

Social Media Media Manager 10 Hours per Week (IC-SA)

Mom to Virtual Assistant, Philadelphia, PA

AI Assistant is available now!

Feel free to start your new journey!