What are the responsibilities and job description for the Night Auditor/Front Desk Agent position at Homewood Suites Savannah Airport?
Job Description
We’re looking for a Night Auditor Friday and Saturday overnight shift to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. This is a PT position but you could get FT hours, if you would like to work other shifts.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
- Front desk experience
Job Types: Full-time, Part-time
Pay: $14.95 - $15.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Port Wentworth, GA 31407 (Required)
Work Location: In person
Salary : $15 - $15