What are the responsibilities and job description for the Service and Maintenance Specialist position at Honda Cars of Aiken?
Responsibilities
- Greet customers promptly and efficiently, obtaining vehicle information and providing exceptional customer service.
- Advise customers on routine maintenance and recommend additional services as needed.
- Assist in identifying mechanical problems through questioning, visual inspection, or road tests.
- Prepare repair orders, estimating time and cost, and confer with customers on inspection results.
- Ensure seamless communication with technicians, checking on progress and contacting customers regarding changes in estimates or promised times.
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