What are the responsibilities and job description for the Receptionist position at Honda of Bellingham?
PURPOSE: The receptionist is responsible for answering all incoming calls and greeting customers professionally while providing exceptional customer service.
ESSENTIAL DUTIES:
- Answering multiple phone lines.
- Filing (i.e. repair orders, parts tickets, etc.)
- Completing all documentation as requested.
- Serve as a backup cashier for the main office as needed.
- Check mail daily by 12:00pm.
- Clean and refill coffee machine and surrounding areas hourly.
- Clean and refill popcorn machine and surround areas hourly.
- Check bathroom for cleanliness hourly.
- Contact customers weekly regarding license plate arrival.
- Assist customers and the sales department with license plate install.
- Keep reception and surrounding areas clean at all times.
- Scanning documents into our DMS.
- Other duties as assigned by management.
Hours are Monday- Friday 8:00am to 5:00pm
- Ability to read and comprehend instructions and information.
- Must be able to speak to customers clearly and distinctly with appropriate and proper pauses, emphasis, grammar and pronunciation.
- Professional personal appearance.
- Ability to work well with customers and fellow employees.
- Excellent communication skills.
- Punctual and dependable.
- Demonstrated ability to engage in a positive manner.
- Organized and neat.
