The Entry-Level Service Drive Buyer at Honda of Frontenac is primarily responsible for assisting the pre-owned sales manager in obtaining more vehicles for our retail inventory.
At Honda of Frontenac, we provide professional service that sets us apart from the rest.
What differentiates us the most is our treatment of our staff, as we know that if our team is engaged, motivated, and put in a situation to succeed, our customers will continue to look to us as their resource for all their automotive needs.
Honda of Frontenac is not your typical dealership; we have an extraordinary team of employees looking to grow that team with passionate, driven individuals.
Benefits
- Medical & dental insurance
- 401(k) plan employer match
- Paid time off and vacation
- Employee vehicle purchase plans
- Saturday lunches
- Discounts on products and services
- Competitive industry pay
- Friendly work environment
- Growth opportunities
- Family-owned and operated
- Long-term job security
- Health and wellness
Responsibilities
Utilize software systems within the store to identify and contact people interested in selling their vehiclesSet appointments for interested sellers to meet with one of our product specialists to complete their transactionWork directly with our pre-owned sales manager to learn how to do a proper vehicle walkaround to identify mechanical and / or cosmetic issues before purchaseContact customers with expiring leases to see if they are interested in arranging another lease or purchasing a different vehicleExhibit a high level of commitment to customer satisfactionAttend product and sales training courses and sales meetings as requested by the managerKeep up to date on new products and services within the industryMaintain a follow-up system that encourages repeat and referral business and contributes to customer satisfactionMaintain a prospect development systemLog all customer interactions in the store’s CRM systemReview and analyze actions at the end of each day, week, month, and year to determine how to utilize time better and plans more effectivelySupport the store’s online reputation by facilitating customer reviews on different platforms (Google, Facebook, Yelp, Dealer Rater, etc.)Conduct business in an ethical and professional mannerMaintain a positive attitude and be ready to work in a team environment every dayOther tasks as assignedQualifications
Customer-facing experience (ex.retail, restaurant) is preferred but not required
Excellent verbal and written communication skillsTime management, prioritization, attention to detail, organization, ability to multitaskSelf-starter, ambitious, goal-oriented, can work independently and without supervisionComfortable using multiple methods of communication – text, email, video, phone, etc.Available to work flexible hours and weekendsOpen to learning new software systemsProfessional, well-groomed personal appearanceClean driving record and valid driver’s licenseWe are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
