Service Advisor / Advisor

Honda of North Carolina is seeking a passionate and experienced Service Writer to join our team of dedicated professionals. If you have a love for motorcycles, ATVs, and side-by-sides, we want to hear from you! Our dealership is a fun place to work with a great team of people who share a common passion for the motorsports industry. We are looking for an individual who is outgoing, friendly, and has a positive attitude towards their work.

Responsibilities:

• Greet customers and listen to their service needs, concerns, and complaints
• Schedule service appointments and communicate effectively with customers about service updates and status
• Write accurate and detailed service orders, including repair instructions and pricing
• Ensure that all customer information and service records are accurate and up-to-date
• Communicate effectively with service technicians, ensuring that they have all the necessary information and parts to complete the service work
• Provide customers with estimates for repair costs and work with them to authorize the work
• Follow up with customers after service work is completed to ensure satisfaction
• Maintain a clean and organized work area, including the service waiting area

Qualifications:

• At least 2 years of experience writing service orders, preferably in the motorcycle, ATV, or side-by-side industry
• Knowledge of motorcycles, ATVs, and side-by-sides, including basic maintenance and repair procedures
• Comfortable with computers and technology, including using a dealership management system and other software applications
• Great communication and customer service skills, with a friendly and outgoing personality
• Ability to multitask and prioritize work, especially during busy periods
• Willingness to learn and be trained, with a strong work ethic and attention to detail

At Honda of North Carolina, we are committed to helping our employees succeed and grow within the company. We offer competitive compensation and benefits, as well as opportunities for advancement and training. If you are ready to take the next step in your career and join a dynamic team of motorsports enthusiasts, please apply today!

Job Type: Full-time

Pay: $28,040.00 - $38,202.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Work Days:

• Weekends as needed

Experience:

• service advisor: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $28,040 - $38,202