What are the responsibilities and job description for the Service Assistant Coordinator position at Honda of Reseda?
SUMMARY
We are an extremely busy dealership looking for energetic and customer service-driven talent to add to our service team. This unique entry-level position will consist of performing various customer service duties and tasks to ensure overall customer satisfaction while interacting with clients via online, over the phone, and in-person. Other duties include filing, expediting repair orders, and assisting with dealership tasks and duties.
COMPANY OFFERS
- Full benefits package (Medical, Dental, Vision, 401K plus Match)
- Competitive wages
- Room for advancement
- We run a VERY FAST PACED, HIGH ENERGY, and FUN ENVIRONMENT
COMPENSATION AND SCHEDULING
- $18.00-20.00/hour starting pay (depending on experience)
- Monday – Friday 7 a.m. - 6 p.m.
- Saturdays 7 a.m. - 5 p.m.
QUALIFICATIONS
- Excellent customer service skills
- Must have a High School Diploma or GED
- Maintain a valid Driver’s License at all times
- Ability to multi-task
- Strong attention to detail
- Must be punctual and reliable
- Ability to work flexible hours and Saturdays
- Inbound and/or outbound call experience preferred
RESPONSIBILITIES
- Interacting with clients via online, over the phone and in-person
- Expediting repair orders
- Filing and other dealership task and duties as assigned
- Obtain and meet monthly goals
Join us in delivering exceptional service while enhancing your professional skills in a dynamic work environment!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $20