What are the responsibilities and job description for the SERVICE RECEPTIONIST position at Honda of Tenafly?
We are seeking a dedicated Receptionist to join our team. As the first point of contact for our organization, the Receptionist plays a crucial role in providing exceptional customer service and administrative support.
Qu alifications :
At least one year experience in a customer service environment.
- Meet and greet customers
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Follow up with leads that are not ready to make an appointment or no-show.
- Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
- Utilize CRM tracking system daily / process repair order paperwork
- Bilingual a Plus
Responsibilities :
Assisting the dealership in all of its goals
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 15 pounds.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Job Type : Full-time
Pay : From $16-$18 hourly
Benefits :Shift :
Work Days :
Salary : $16 - $18
