What are the responsibilities and job description for the Collector (100944) position at Honda?
Job Purpose
To engage members in communication to resolve outstanding delinquent accounts and minimize losses to Honda FCU and its members while maintaining a high level of member service and professionalism when dealing with difficult and sensitive situations.
Key Accountabilities
- Loan and share loss prevention and recovery.
- Specialty collection tasks 1) bankruptcy 2) foreclosure 3) modifications 4) reposession 5) credit disputes
- Review and update credit bureaus, mobile deposits, returned checks, deposit fraud, and Service Members Civil Relief Act.
- Writing accurate and concise notes and documentation in appropriate collection system.
- Completes assigned educational and training objectives.
Qualifications, Experience, and Skills
- Minimum Educational Qualifications
- High school diploma or general education degree.
- Formal certification or training in a credit union focused trade school or training center.
- Minimum Experience
- Two to four years of related collections experience and/or training.
- Working knowledge of state and federal collection laws/procedures.
- Other Job-Specific Skills
- Computer skills: knowledge of microsoft office suite.
- Reasoning ability to solve problems.
- Member service and communication skills.
- Negotiating skills.
What differentiates Honda and make us an employer of choice?
Total Rewards:
- Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Paid Overtime
- Regional Bonus (when applicable)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401K Plan with company match additional contribution
- Relocation assistance (if eligible)
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued Learning
- Training and Development programs
Additional Offerings:
- Tuition Assistance & Student Loan Repayment
- Lifestyle Account
- Childcare Reimbursement Account
- Elder Care Support
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
- Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
