DISTRICT PARTS & SERVICES SR. STAFF I

District Parts & Services Sr. Staff I

Requisition ID : 6340

Location :

Alpharetta, GA, US, 30009

Workstyle : Remote

Shift : 1st

Salary Range : $62,800.00 - $94,100.00

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of power that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize the joy and freedom of mobility by developing new technologies and an innovative approach to achieve a zero environmental footprint.

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future!

Job Purpose

Parts & Service Field Operations group provides dealer consulting and support to improve the Service customer experience and maintain dealer profitability. The District Parts & Service Manager (DPSM) is the liaison between American Honda Motor Co., Inc (AHM) and Honda / Acura dealerships. The DPSM is the dealer's point of contact for all parts and service-related activities. The DPSM is the liaison between American Honda Motor Company, Inc. (AHM) and Honda / Acura dealerships. The DPSM is the dealers' point of contact for all parts and service-related activities. The DPSM works to identify specific gaps between AHM objectives and actual Dealer performance in the areas of Customer satisfaction with focus on Convenience and Treatment, Customer Pay repair order growth, Honda / Acura Genuine Parts and Accessory sales, Reduction of oil change service time, and dealership profitability. The DPSM supports development, implementation, and follow-up of action plans to address gap areas for the key MAR's. This support includes but is not limited to; participation in Honda / Acura programs, policies, and procedures, which develop and promote well-managed, profitable parts and service departments, and lifetime owner loyalty. The DPSM is expected to support DPSM mentoring, pilot program(s) as assigned and any other assigned areas of responsibility tasks or projects. This position is responsible for an average of 9-11 Honda / Acura Dealers.

This position will cover the Alabama Territory

Key Accountabilities

• Achievement of assigned CS Convenience objectives
• Achievement of assigned CS Treatment objectives
• Achievement of oil change service time of
• Achievement of assigned Fixed Right First Time objectives
• Achievement of CPRO objective- 2.5% increase
• Achievement of assigned Parts sales objectives
• Achievement of Accessory sales objectives
• Achievement of Training Certification objectives

Qualifications, Experience, and Skills

What differentiates Honda and make us an employer of choice?

Total Rewards :

Career Growth :

Additional Offerings :

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Bring the Future

Honda is driven by a passionate workforce that is proud of the quality products we produce and the goals we aim to accomplish. Our associates charge forward through guidance of the Honda 2030 Vision : Lead the advancement of mobility and enable people everywhere in the world to improve their daily lives.

You're invited to

bring your skills, bring your background, and bring the future at Honda.

Apply today.

Dream. Create. Drive. Repeat.

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Salary : $62,800 - $94,100