What are the responsibilities and job description for the Grocery Department Lead position at Honeoye Falls Market Place?
At Honeoye Falls and Mendon Meadows Marketplace, our team provides customers with quality products and services in a friendly and courteous manner, ensuring repeat visits to our stores.
Get to know us:
Honeoye Falls Marketplace and Mendon Meadows has been a family run business for over 30 years. Our company motto is we CARE (Community, Accountability, Respect, Engagement). We continue to grow by implementing our core company values alongside our team daily. One of our keys to great success is hiring excellent employees who we believe have the skills and potential to be successful.
Summary of Responsibilities
The grocery department lead is responsible for providing customers with quality items in a friendly and courteous manner, while ensuring safety standards and sanitation requirements are met. The grocery department lead is also responsible for supervising staff within the department, ordering products to match the expected sales projections, and maintaining department profitability. Demonstrates the company's core values of community, accountability, respect, and engagement while instilling the values in all grocery department employees.
Essential Duties
Reliability- Regular and predictable attendance
Maintaining a thorough knowledge of all of the products and their location, and ensures staff has a thorough knowledge as well.
Ensures proper training occurs with grocery/frozen/dairy employees
Delegates responsibilities, as directed by the grocery manager effectively and follows up with employee completion
Communicates effectively with all employees and customers in a friendly and welcoming way
Coaches and encourages employees to do the most efficient productive work, leading by example, and communicating appropriately.
Assists with quarterly inventory and orders needed supplies and products weekly
Ensures labor laws and store policies are followed at all times
Assists in ordering turn products for the department every week
Assists in managing the merchandising of the Grocery & HBC GM end displays
Assists in managing vendor personnel and relationship
Fills & faces all DSD products on non-service days
Stocks, load, turn sale items to maintain shelf and display stock
Works with scanning department to ensure pricing accuracy on all products within the department
Ensures quality product is available based on customer demand
Department organization to include back room, coolers, and freezers
Faces, organizes, and trains others while paying special attention to product dates
Diligently maintains merchandising standards consistent with the competitive environment
Ensures that the bailer and compactor are used properly, and emptied when needed
Maintains a positive work environment while spreading our core values
Skills and Abilities
Based on the essential duties and responsibilities of the position, the grocery manager should have a number of skills and abilities:
Strong customer service skills
Previous center store supervisory role required
Specialty foods experience recommended
The ability to effectively communicate with customers and employees alike
The ability to encourage a team atmosphere
The ability to effectively prioritize responsibilities and meet assigned deadlines
The ability to adapt to frequent changes
Flexibility and ability to handle multiple tasks in a fast paced environment
Supervisory experience including training, evaluating and providing direction
Flexibility with hours, working in other departments, and at times helping at our sister store
Sound organizational, records management, and time management skills
Education, Experience, and Other Requirements
Based on the responsibilities of the position, it is preferred that the grocery manager possess the following:
3 years of experience in a grocery department supervisory role
Experience working in multiple departments or cross-functional teams is preferred
Strong organizational and time-management skills
Reliably commute, or planning to relocate before beginning employment is preferred
Physical and Environmental
The grocery department manager position is located within a retail grocery environment and may experience both hot and cold temperatures throughout the working day. Physical requirements include:
Regularly lifting up to 75 pounds
Fumes from cleaning agents, and from other departments
Manual dexterity to use equipment within the department
Various temperature environments both cold and hot
Honeoye Falls Marketplace and Mendon Meadows is an Equal Opportunity Employer. We provide opportunities to people without discrimination due to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other applicable federal, state or local protected statuses.
These protections extend to all of our management practices including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. Honeoye Falls Marketplace and Mendon Meadows will make reasonable accommodations to employees and applicants with disabilities, and for religious observances and practices.
