What are the responsibilities and job description for the Customer Service Representative position at Honest Abe Roofing?
Benefits :
- Bonus Opportunities
- Competitive salary
- Dental insurance
- Free uniforms
- Paid time off
- Training & development
- Vision insuranceCustomer Service Superhero Wanted at Honest Abe Roofing!Position : Customer Service SuperheroLocation : Indianapolis, 9957 Crosspoint BlvdEmployment Type : Full-TimeAre You Ready to Be a Hero?At Honest Abe Roofing, we don't just fix roofs-we change lives by keeping families safe and dry under a roof they can trust. Our customers are the heart of our mission, and we're looking for an energetic, problem-solving dynamo to join our team as a Customer Service Superhero! If you're ready to swoop in and save the day for our customers, this is the role for you.Your Mission (Should You Choose to Accept It) :
- Be the first responder to customer calls, emails, and messages-no problem too big, no question too small!
- Schedule inspections, consultations, and roofing projects like a master planner.
- Answer customer questions with confidence, providing expert knowledge about our top-tier roofing services and warranties.
- Resolve issues with speed and care, ensuring every customer feels like a VIP.
- Keep detailed, accurate records of customer interactions in our CRM system (even superheroes need organization!).
- Follow up with customers to make sure they're thrilled with their Honest Abe experience.
- Collaborate with our sales and project teams to deliver seamless service.Your Superpowers :
- Exceptional communication and people skills that inspire trust and confidence.
- Quick problem-solving abilities-you turn challenges into opportunities.
- Multitasking wizardry and time management that's second to none.
- Proficiency with technology (Microsoft Office and CRM tools are your sidekicks).
- A high-energy, can-do attitude that makes you unstoppable.Requirements to Join Our League :
- High school diploma or equivalent (Associate's degree is a plus).
- Previous customer service experience, especially in home improvement or construction, is a bonus.
- A genuine passion for helping people and a team-oriented mindset.What's in It for You?
- A competitive salary that recognizes your superhero skills, with bonus opportunities available!
- Career growth opportunities in a company that's always leveling up.
- Training and support to sharpen your skills and take on new challenges.
- A fun, fast-paced environment where no two days are the same.How to Suit Up and Apply : If you're ready to become a Customer Service Superhero and make a real difference in people's lives, we want to hear from you! Send your resume and a brief note about why you're the hero Honest Abe Roofing needs to [Insert Application Email or Link].At Honest Abe Roofing, we're building more than roofs-we're building dreams. Join our team and be part of something truly heroic!Honest Abe Roofing has been installing, repairing, and maintainingresidential roofs since 2007. We aim to bring a customer service focus tothe roofing industry and become America's most reliable and trustedroofing company. We provide an essential service to many homes,providing the best possible roofing options along with exceptional customerservice.
