What are the responsibilities and job description for the Server position at Honey Creek Resort?
Honey Creek Resort is looking for a Server to join our team.
General Responsibilities: Serves food and beverage products in accordance with the Company’s alcohol policies and applicable Operational Standards. Provides excellent guest service.
Essential Functions:
· Provides excellent guest service.
· Greets and welcomes guests with a smile and positive attitude, suggesting specials and menu items.
· Take food and beverage orders and promptly deliver the correct order, ensuring top quality products are being served.
· Take ownership of dining experience for all tables in your section, solving problems that may occur and using suggestive selling techniques.
· Assist other servers and bussers as necessary to provide excellent guest service to all patrons of the restaurant.
· Server must have complete knowledge of all the menus and service standards, including wine, beer, liquor, and cordials.
· Complete knowledge of POS system, guest check procedures, collection of monies for full payment of checks, credit card operations.
· Responsible for all opening and closing side-works and server paperwork and tip declarations according to IRS standards.
· Provide a safe work environment by following safety and security procedures.
· Build and manage positive relationships with all co-workers.
· Self-manage tip-out to co-workers, building positive relationships and assist in training and reinforcement of attendants.
· May be required to work at least one shift per week as food runner.
· May be required to assist with banquets.
· Complete alcohol service training and obey all pertinent federal/company laws and regulations.
· Knowledge of all fire prevention and emergency policies and procedures. Utilizes protective equipment (when necessary)
· Reports accidents, injuries, property damage or loss to supervisor.
· Provides for a safe work environment by following all safety and security policies and procedures.
Education & Experience:
· Minimum of 1-3 months previous experience in food & beverage service, or related guest service environment, Required.
Knowledge, Skills & Abilities:
· Excellent guest service skills.
· Ability to complete required pre-employment sanitation and alcohol service training.
· Ability to work quickly and efficiently in a fast-paced environment.
· Ability to work under pressure and handle multiple table assignments at one time.
· Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.
Physical Requirements:
· Ability to lift up-to 35 lbs. frequently and 40 lbs. occasionally.
· Ability to stand or walk for entire length of shift; may include walking up and down stairs.
· Good mobility to maneuver between tables to deliver food to customers.
Environmental Working Conditions:
· Variable temperatures – required to move between hot noisy conditions of kitchen and climate-controlled dining environment.
Job Types: Full-time, Part-time
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person