Café Lead

Fresh, cheerful, and always delicious, Honey & Rye, a neighborhood bakery since 2013, is looking for an experienced, organized go-getter to help lead our front-of-house team!

Our Cafe Lead is responsible for supporting the successful and efficient performance of retail cafés including: providing effective leadership during shifts, assisting in daily café operations, and ensuring a high level of customer service while supporting the execution of priorities as directed by the company’s Mission, Vision and Values.

Reports to

Retail & Beverage Manager

Wages

starting at $15/hour tips (~$9/hour)

Schedule

32 - 40 hours per week, at least one weekend day required scheduling flexibility to accommodate holiday and business needs. Open shifts can start as early as 6:00 AM, closing shifts can finish as late as 5:15 PM.

Duties

Staff Leadership

*Delegate daily tasks to front-of-house staff as needed. *Help communicate management priorities to staff. *Take initiative to prioritize tasks as needed. *As directed by a manager, assist in the training of new employees. *Assist manager in communicating policy, procedural changes, or updates to staff. *Monitor completion of daily, weekly, and monthly tasks. *Help create and maintain a positive work environment for staff. *Serve as manager on duty in the absence of the Retail & Beverage Manager.

Café Operations

*Take responsibility for successful daily operations. *Maintain clean, organized, and functional workspaces. *Assist in the maintenance of inventory, including placing orders and communicating orders to a manager. *Maintain familiarity with both in-house and retail products. *Ensure compliance with health and safety guidelines. *Prioritize the optimal utilization of staff and resources. *In absence of a manager, make operational decisions as needed.

Customer Service

*Ensure efficient delivery of service while maintaining a warm and friendly experience for customers. *In absence of the manager, handle customer orders, concerns or complaints as needed. *Respond to service issues and report to management.

Requirements

*2 year(s) customer service experience *1 year(s) supervisory experience *Proficiency on manual espresso machine *Demonstrated leadership skills including ability to communicate directly and effectively *Dependable, flexible and team-oriented *Commitment to executing company Mission, Vision and Value

Benefits

*PTO accrual at 8 hours for every 170 hours worked *Group health insurance option at 32 hours per week, HSA option *Retirement account with employee matching *Parental leave: Six weeks paid, option for an additional six weeks unpaid *Staff discounts

We are a team devoted to being authentic in all we do. We offer only the most genuine service to our guests and aim to meet people where they are at. We work to contribute to our diverse community and to make our spaces a welcoming place for all.

If our vision resonates with you, and you have the experience we're looking for, we’d love to meet you!

Target hire date: 5/1

https://bakehousemn.com

https://honey-and-rye.com

Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.00 - $17.00/hour.

About Honey & Rye: Honey & Rye is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.honey-and-rye.com.

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