What are the responsibilities and job description for the Counter Sales Representative position at HoneyBaked Ham & Cafe?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include addressing customer inquiries, processing orders, and ensuring a positive experience for all clients. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various customer service tasks efficiently.
Responsibilities
- Respond promptly to customer inquiries via phone, email.
- Provide accurate information regarding products and services.
- Assist customers with order placement and processing.
- Handle cash transactions and maintain accurate cash handling procedures
- Resolve customer complaints in a professional manner while ensuring customer satisfaction.
- Collaborate with team members to improve service delivery and enhance the customer experience.
- Promote products and services through effective sales techniques when appropriate.
Experience
- Proven experience in a customer service role is preferred.
- Strong phone etiquette with excellent verbal communication skills in English; multilingual or bilingual abilities are a plus.
- Familiarity with office procedures and data entry systems.
- Ability to effectively communicate with diverse customers and address their needs.
- Previous experience in sales or cash handling is advantageous.
- A positive attitude and willingness to learn new skills are essential for success in this position.
Join our team as a Customer Service Representative where you can make a difference by providing outstanding service to our valued customers!
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Expected hours: 34 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Woodbridge, VA 22192 (Preferred)
Ability to Relocate:
- Woodbridge, VA 22192: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $17
