Area Manager/General Manager

Area Manager/General Manager to work in a location 60% of the time and travel 40% of the time to provide leadership, coaching, direction, develop people and improve restaurant operations to maximize the long-term sales and profit of each restaurant.

Must be able to work an assigned home store as well as travel to other locations assigned by the Regional Manager. Area Supervisor will work with the General Managers to achieve operational results. This is a full-time position. You will be expected to travel as needed to assigned restaurants to support your management teams.

Consistently demonstrates HoneyBaked’s values and leadership behaviors to build positive business relationships with customers including the Restaurant Leadership Team and Crew. Applicant will be responsible for coaching the overall operational activities of a single restaurant as well as multiple restaurants.

Strong verbal and written skills are necessary to communicate with all levels of our organization. Extensive food service experience required.

What Makes US Different?

We're a 60 year old brand with uncompromised quality...but we're #notstuffy

We believe in balance. We're closed on Sundays, and, other than four or five weeks a year, General Managers typically work 45 hours per week.

Are you ready for a change?

• Are you tired of the same old restaurant/hospitality environment?
• Are you looking for better work/life balance?
• Do you really want to see the difference you make?

Area Manager Responsibilities:

HoneyBaked and its independent franchisees believe a job is about seizing an opportunity to learn.

As an Area Manager, you will be responsible for a single location as well as overseeing and developing 4-6 restaurants and their General Managers, optimizing customer satisfaction, sales, and profit.

As an Area Manager your responsibilities will include:

· Visiting assigned locations and working with the GM and staff to ensure Optimum Sales and Profitability

· Coach each Restaurant Management Team, helping to achieve the highest levels of Quality, Service, and cleanliness by ensuring all managers are knowledgeable in the principles of shift management .

· Interview, hire, and retain restaurant management, while assisting the GM to develop successful managers.

· Work shoulder-to-shoulder with GMs, adhering to all Honeybaked’s people practices, maintaining crew staffing levels, reducing turnover, all while working together to create a fun atmosphere in restaurants.

· Analyze sales trends, identify sales patterns and opportunities for sales growth. Implement programs to capitalize on additional sales opportunities through promotional or operational programs.

· Conduct performance reviews with GMs every six months, assuring the GM does the same for managers and crew members.

· Complete monthly cash and security audits. Use necessary corrective action where policies are not being followed, ensuring safety and security of restaurant personnel and assets.

· Meet the annual, quarterly, and monthly profit objectives as established by the Owner.

· Food & Labor costs submitted to the Owner Operator every Monday morning

· Maintain Health Department Standard, conduct quality inspections.

· Attend managers meetings in all assigned restaurants.

· Prepare assigned restaurants for visits from Owner/Operator, Training Manager and HoneyBaked Corporation.

General Manager Responsibilities:

· Hires and trains restaurant staff.

· Inspires staff to achieve goal-oriented objectives through a positive, hands-on style of leadership.

· Serves as a role model to demonstrate appropriate behaviors.

· Organizes and oversees the staff schedules.

· Conducts performance evaluations that are timely and constructive.

· Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

· Encourages and builds mutual trust, respect, and cooperation among team members.

· Develops specific goals and plans to prioritize, organize, and accomplish your work.

Duties/Responsibilities:

· Oversees and participates in food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.

· Ensures customer satisfaction with all aspects of the cafe and dining experience.

· Handles customer complaints, resolving issues in a diplomatic and courteous manner.

· Stays readily available/approachable for all team members.

· Demonstrates knowledge of the brand specific service culture.

· Estimates food and beverage costs.

· Manages inventory and purchases food and supplies.

· Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.

· Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.

· Maintains sales records and tracks cash receipts.

· Prepares and submits operations reports and other documentation requested by the Regional Manager.

· Drive company vehicle to deliver food.

· Performs other duties as assigned.

Required Skills/Abilities:

· Strong hands on supervisory and leadership skills.

· Muti-store management/ability to verbally and virtually communicate to various levels of leadership.

· Excellent interpersonal skills with a focus on customer service.

· Excellent time management skills.

· Excellent organizational skills and attention to detail.

· Familiarity with food handling, safety, and other restaurant guidelines.

· Proficient with Microsoft Office Suite, P.O.S. systems.

Education and Experience:

· High school diploma or equivalent required.

· 3 years multi-unit management required.

· Minimum of 5 years restaurant general management experience required.

· Successful completion of corporate training program required.

· Serve safe certified.

· Clean driving record and Valid Driver’s License

Physical Requirements:

· Ability to traverse all parts of the restaurant quickly.

· Drive to assigned locations.

· Some overnight stays as business dictates.

· Prolonged periods walking and standing.

· Must be able to lift 60 pounds at times.

· Operate a torch as to glaze.

· We are a Smoke Free and Drug Free employer offering an amazing opportunity with family friendly schedules during non-holiday time periods.

· Must provide 3 business references and complete background check.

Job Type: Full-time

Pay: $60,000.00 - $68,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift

Experience:

• Restaurant General Management: 7 years (Required)

License/Certification:

• Driver's License (Required)
• ServSafe (Required)

Work Location: In person

Salary : $60,000 - $68,000