What are the responsibilities and job description for the Reconditioning Director position at HoneyCar CVL - Charlottesville?
HoneyCar, the Sweetest way to grow your career!
About HoneyCar
HoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose. Whether in-store, at home, or a combo of both. Through transparent pricing and a seamless online experience, we support the customers' wishes of working with a member of our team or buying it on their own, online.
HoneyCar believes that happy employees create happy customers and strives to be a "Best Company To Work For". If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you!
Core Values: Growth Minded - People-Centered - We Own It - Driven For Success
About the position
Our dealership is seeking an experienced Reconditioning Manager, The Recon Manager is responsible for assisting in the management of all aspects of the Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution. The Recon Director must be able to meet goals and ensure that all recon centers are operating to maximum efficiency. Quality vehicles ensure the customer experiences The Sweetest Way To Buy or Sell Your Car™. HoneyCar's simple process, transparent market pricing, desirable inventory, and daily onsite training will ensure a successful outcome for the Used car technician and the customer! Applicant must be in VA, near HoneyCar location of Charlottesville.
Responsibilities
- Forecast and meet monthly, quarterly, and annual goals
- Fully understand and comply with all federal and state regulations pertaining to the service department, including hazardous waste disposal and OSHA right-to-know
- Assist with any escalated client situations in alignment with the HoneyCar Automotive mission statement
- Perform managerial tasks such as payroll corrections, time off requests, etc.
- Train, motivate, and support all members of the service department
- Hold regularly scheduled meetings with all Reconditioning Center staff.
- Ensure Team Leads are effectively training and developing their direct reports.
- Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of performance statistics.
- Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together.
- Management material. We are looking for someone that can lead, manage and grow within our organization.
- Oversee Recon operations for all locations in Virginia
Qualifications
- Service manager experience strongly preferred
- Automotive experience within a service department required
- Service Advisor with 2 years of experience encouraged to apply
- An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
- Process and detail oriented with developed organizational and computer skills
- Excellent oral and written communication abilities
- Attention to detail
- Proficiency Microsoft Office
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
