What are the responsibilities and job description for the Property Claims Adjuster position at Honeycomb Insurance?
Honeycomb is a rapidly expanding, well-funded startup committed to setting the benchmark for excellence in the InsureTech industry. Our foundation is built on cutting-edge technology, but our greatest asset is our exceptional team of professionals. By seamlessly integrating AI, state-of-the-art technology, and profound human expertise, each member at Honeycomb plays a pivotal role in shaping our trajectory.
Honeycomb operates across 18 major states, covering 60% of the U.S. population, and manages insured assets exceeding $45 billion.
Having raised $36 million in its last B round in 2024, Honeycomb is expected to continue growing strongly and sustainably into 2025.
Join us and experience the tremendous impact you can make!
What You’ll Do
The Property Adjuster is responsible for managing and evaluating property insurance claims from an office environment. This position will assess damages by reviewing photos, documentation, and estimates provided by policyholders or third-party vendors. This position will analyze and process claims, determine coverage, review contracts and negotiate settlements according to policy guidelines and regulatory standards.
Key Responsibilities:
- Review Claims Documentation: Examine photos, estimates, reports, contracts and other documentation submitted by policyholders, contractors, or field adjusters to assess damage and determine the extent of loss.
- Assess Property Damage: Analyze claims for accuracy and determine the cause of damage, ensuring compliance with policy terms and conditions.
- Estimate Costs: Collaborate with vendors to estimate repair or replacement costs based on the damage reported.
- Process Claims: Manage claims through the full lifecycle, from initial report to settlement, ensuring all required documentation is collected and all deadlines are met.
- Negotiate Settlements: Communicate with policyholders, contractors, and service providers to negotiate fair settlements.
- Provide Customer Service: Act as a primary point of contact for policyholders, responding to questions, clarifying policy coverage, and resolving issues related to claims.
- Maintain Detailed Records: Document all communications, decisions, and actions taken throughout the claims process to ensure accurate claim files.
- Ensure Compliance: Follow company procedures, legal requirements, and industry regulations when processing claims, ensuring that all actions taken are in line with regulatory standards.
- Review Policies: Ensure accurate interpretation of insurance policies, terms, and conditions while processing claims.
Basic Requirements
- Education: Bachelor’s degree required.
- Experience: Previous experience in property claims handling required. Experience handling commercial property claims involving Condominium Associations or Rentals is highly preferred.
- Knowledge: Strong understanding of property insurance policies, claims processes, and damage estimation.
- Attention to Detail: Ability to accurately review claims documentation and identify inconsistencies or issues with the claim.
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex insurance terminology and procedures to policyholders and vendors.
- Analytical Skills: Strong problem-solving skills and the ability to analyze claims and make decisions based on the information provided.
- Technology Proficiency: Proficiency in claims management software, Microsoft Office, and other relevant technology tools for managing claims and estimating damages.
- Customer Service: Ability to manage customer expectations and handle challenging situations with professionalism.
Location: Hybrid in Sacramento, Austin, Chicago License: Must have California Adjustor License and preferred Texas designated home state Adjustor License
Benefits
- Base Salary: $80,000 - $110,000
- Health Benefits
- Employee options grant
- 401K
- Flexible paid time off
- Paid national holidays
Salary : $80,000 - $110,000