What are the responsibilities and job description for the Training Program Manager position at honeygrow?
Training Program Manager
ABOUT HONEYGROW
honeygrow is a thriving Philadelphia-based fast-casual restaurant with 31 locations in the mid-Atlantic and northeast regions and growing. Now ten years old, founder and CEO, Justin Rosenberg is committed to remaining true to honeygrow’ s roots: bringing people together over quality, wholesome, and simple foods. Yet it’s our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We’re looking for more folks to join and be a part of our story.
At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded people with grit, pride, compassion, and focus to further build the organization as a best-of workplace for those seeking to grow both professionally and personally.
ABOUT THE ROLE
The Training Program Manager reports to the VP of Operations Services. Working within the Training and Operations Support Team, you will help bring honeygrow’s mission to life by creating and maintaining a best-in-class Team Member and Restaurant Manager training program. The role of Training Program Manager is a position with great potential for growth in a company that is rapidly expanding.
honeygrow is a thriving Philadelphia-based fast-casual restaurant with 31 locations in the mid-Atlantic and northeast regions and growing. Now ten years old, founder and CEO, Justin Rosenberg is committed to remaining true to honeygrow’ s roots: bringing people together over quality, wholesome, and simple foods. Yet it’s our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We’re looking for more folks to join and be a part of our story.
At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded people with grit, pride, compassion, and focus to further build the organization as a best-of workplace for those seeking to grow both professionally and personally.
ABOUT THE ROLE
The Training Program Manager reports to the VP of Operations Services. Working within the Training and Operations Support Team, you will help bring honeygrow’s mission to life by creating and maintaining a best-in-class Team Member and Restaurant Manager training program. The role of Training Program Manager is a position with great potential for growth in a company that is rapidly expanding.
ROLES RESPONSIBILITIES:
- Through direct partnership with our restaurant operators, identify organizational training needs to create and execute a learning strategy and training program.
- Assess the success of existing training programs and adjust their components to support our restaurant operators better.
- Ability to identify, design, and create new programs, support articles, print materials, E-Learning courses, and videos that will have a direct positive impact on the employee experience, guest experience, and financial results at honeygrow.
- Update and enhance all existing training program materials for the Team Member and Manager Training Programs including support articles, print materials, E-Learning Courses, and A/V.
- Partner with and manage an external partner responsible for translating our Team Member training program to ensure that Spanish language Team Member training materials are up to date.
- Ensure clear and consistent language and design in all learning materials that meet honeygrow brand standards.
- Ownership of the Learning Management System. This includes user management, content uploading, reporting, and content maintenance.
- Build and send reporting on LMS utilization and offer suggestions for increased engagement.
- Collect, analyze, and report on learner feedback to support the continuous improvement of L D programs.
KEY BEHAVIORS:
- Team player with a “roll up your sleeves” attitude, willing to pitch in for the greater good of the company
- Excellent organizational skills and attention to detail with a business-oriented mindset
- Ability to manage multiple projects and deadlines at one time with a sense of urgency
- Robust written & verbal communication skills
- Must demonstrate the ability to learn and implement new ideas
- Creative and innovative way of thinking
- Ability to assess training needs
REQUIREMENTS:
- 3 years of Learning Design experience or a degree in Learning Design
- Knowledge of or ability to quickly learn Articulate 360 (Storyline and Rise), Publisher, and InDesign
- Experience in Restaurant Operations Training preferred
- Experience with Playerlync, or similar LMS
- Bachelor’s level education
- 10-20% travel required
Please note that this is not a remote position. honeygrow’s Restaurant Support Center (HQ) is located in Philadelphia, PA.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. honeygrow will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local laws.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to hr@honeygrow.com.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. honeygrow will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local laws.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to hr@honeygrow.com.
Salary : $66,800 - $84,500
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