What are the responsibilities and job description for the Advanced Technical Support Engineer position at Honeywell?
About This Opportunity
Honeywell is seeking a talented and experienced Sr Fire Alarm Field Service Technician to join our team. In this role, you will have the opportunity to make a direct impact on the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
Responsibilities:
- Troubleshoot and resolve complex technical issues for our customers
- Guide and oversee equipment installations, maintenance, and repairs
- Provide advanced technical support and training to customers
- Collaborate with cross-functional teams to drive continuous improvement initiatives
- Develop and maintain strong relationships with key stakeholders, including customers and suppliers
Requirements:
- High school diploma or equivalent
- Minimum of 6 years of proven experience in Fire Alarm field service or a related technical role
- Strong technical knowledge and expertise in relevant technologies
- Superior problem-solving and troubleshooting skills
- Exceptional communication and interpersonal skills
- Ability to successfully manage and prioritize multiple projects and tasks
