What are the responsibilities and job description for the Building Automation Expert position at Honeywell?
Key Responsibilities
As a Fire Alarm Tech Support Specialist, your key responsibilities will include:
- Providing technical support to customers, troubleshooting and resolving complex issues.
- Collaborating with cross-functional teams to address customer inquiries and escalations.
- Documenting and tracking customer interactions and solutions in our support system.
- Identifying and communicating customer feedback for product improvement.
You will also have the opportunity to stay up-to-date with product knowledge and industry trends to provide accurate and timely support.
Why Work for Honeywell?
Honeywell offers a dynamic work environment, professional development opportunities, and a culture that values innovation and teamwork. Our benefits package includes medical, vision, dental, mental health, paid vacation, 401k plan, and career growth opportunities.
