What are the responsibilities and job description for the Desktop Support position at honeywell?
The future is what you make it!
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Honeywell’s ACST team is seeking a Desktop Support person for our Chandler, AZ location.
YOUR ROLE WILL INCLUDE:
- Deliver responsive and effective service to our customers
- Be an advocate for our users with different teams across Honeywell
- Perform troubleshooting and escalate issues to correct team
- Ensure closure of issues to ensure the highest levels of customer satisfaction
- Provide contemporary services and make it easy for users to engage with IT
- Create and maintain development of self-help documents and end user training
- Assist with IT asset set-up and decommissioning: Installs, moves, adds, changes
- Maintain equipment stock and inventory items as needed
- Support a growing user base across multiple sites around the country
- Travel as needed
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
For more information visit: Benefits at Honeywell
U.S. citizenship is required due to contractual requirements. Applicants must also be able to obtain and maintain a U.S. Government security clearance. Continued employment is contingent upon successful completion of security processing
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
