What are the responsibilities and job description for the Field Service Engineer II position at Honeywell?
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As a Field Service Engineer II, you will perform installation, maintenance, and repair of complex process information and control systems. You will attain and maintain certifications in specific system types as assigned and work directly with Honeywell’s Global Technical Support team as needed to resolve customers’ problems. You will act as the primary point of contact with Honeywell on technical matters for the customers to whom you are assigned, develop strong relationships with plant engineering and management personnel, and build deep knowledge of their systems. You will understand each of your assigned customers’ service contract entitlements with Honeywell and ensure timely delivery.
Key Responsibilities
Customer Experience (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
As a Field Service Engineer II, you will perform installation, maintenance, and repair of complex process information and control systems. You will attain and maintain certifications in specific system types as assigned and work directly with Honeywell’s Global Technical Support team as needed to resolve customers’ problems. You will act as the primary point of contact with Honeywell on technical matters for the customers to whom you are assigned, develop strong relationships with plant engineering and management personnel, and build deep knowledge of their systems. You will understand each of your assigned customers’ service contract entitlements with Honeywell and ensure timely delivery.
Key Responsibilities
- Systems maintenance and repair
- Equipment/systems/software installation and commissioning
- Customer relations
- Parts and software ordering
- Technical support coordination
- High School diploma or equivalent
- Previous industry experience
- At least 2 years of Field Engineer experience
- Previous Honeywell systems experience- Experion PKS, TPS, Safety Manager, EIS / EBI / DVM
- Good written and oral communication skills.
- Bachelor’s degree in Engineering or other technical discipline
- Previous customer service experience
- Good presentation skills
- JOB ID: HRD259994
- Category: Customer Experience
- Location: 2101 CityWest Blvd,Houston,Texas,77042,United States
- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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