Salesforce Service Cloud Developer

Join a team recognized for leadership, innovation and diversity

As a Service Cloud Developer here at Honeywell, you will play a crucial role in developing and implementing cloud-based solutions for our Service Cloud team. By leveraging your expertise in cloud development, you will contribute to the design, development, and deployment of highly scalable and reliable solutions that enhance our customer service capabilities.

You will report directly to our Service Cloud Manager, and you'll work out of our Charlotte, NC location on a hybrid work schedule.

In this role, you will impact our customer service operations by developing innovative solutions that improve efficiency, streamline processes, and enhance the overall customer experience.

KEY RESPONSIBILITIES

• Collaborate with cross-functional teams to gather requirements and design cloud-based solutions for our Service Cloud platform
• Develop and implement customizations, integrations, and enhancements using Salesforce Service Cloud and related technologies
• Ensure the scalability, reliability, and security of the Service Cloud solutions
• Troubleshoot and resolve issues related to Service Cloud functionality and integrations
• Stay up to date with emerging cloud technologies and best practices to continuously improve our Service Cloud capabilities

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit :

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

5 years of experience in Salesforce development

Salesforce Sales and Service Cloud experience

Good understanding of Opportunity / Case / Account Management processes

Knowledge of Salesforce Communities and Community Cloud

Proficiency in Apex, Visualforce, and Lightning Web Components

Experience with Salesforce integrations and data migration

WE VALUE

Bachelor's degree in Computer Science or related field

Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Service Cloud Consultant)

Salesforce PRM

Experience with Salesforce Lightning Experience and Lightning App Builder

Familiarity with Agile development methodologies

Strong problem-solving and analytical skills

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq : HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

Honeywell Aerospace Technologies (AT) products and services are found on virtually every commercial, defense, and space aircraft in the world. We build aircraft engines, cockpit and cabin electronics, wireless connectivity systems, mechanical components and more, and connect many of them via our high-speed Wi-Fi offerings. Our solutions create healthier air travel, more fuel-efficient and better-maintained aircraft, more direct and on-time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as autonomous and supersonic flight. Revenues in 2023 for Honeywell Aerospace Technology were $14B and there are approximately 21,000 employees globally.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Additional Information

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.