What are the responsibilities and job description for the Strategic Account Director - Industrial Automation position at honeywell?
The Strategic Account Director is accountable for overall account ownership for an assigned customer.
This will entail developing executive relationships, leading extended account
team, and growing global account incremental revenue while ensuring highest
levels of customer satisfaction.
The
individual will lead and coordinate across all product and service offerings
within the Honeywell Process Measurement and Control business, orchestrating
all the businesses around a single, clearly articulated medium- and long-term
account plan.
The role is
ultimately measured by growth in revenue, adoption of our breakthrough
initiatives, customer engagement and overall customer satisfaction.
Key Areas
of Responsibility:
As a
Strategic Account Director:
• Overall
account ownership for identified customers
• Develop,
maintain, and manage to strategic account plan for assigned customer.
• Formulate
robust strategy, develop, and deliver comprehensive business plans to address
customer and prospect priorities, orchestrates and owns the medium and
long-term execution of the account strategy, incorporating product, software,
services, support / maintenance, and where appropriate, partners and channels.
• Encourage
innovation entrepreneurship spirit among the organization and constantly
identify the new business winning opportunities and breakthrough initiatives,
Become a strategic advisor on company's solution offers and digital
transformations.
• Work
closely with the executive team of customer, serving as a trusted adviser in
their business development activities.
• Ensures
the alignment of virtual / global account team to deliver strategic business
outcomes to the customer; Leverage support organizations including Offer
Management, Corporate Strategic Accounts, and Demand Generation to funnel
pipeline into the assigned accounts.
• Work
strategically to understand the customer’s business and provide them with new
and different ways to push their thinking and provide with market
differentiation.
• Develop
long term C-level relationships, creates, and manages a strong customer
governance model, and ensures assigned executive sponsor is appropriately
engaged.
• Lead
integrated account planning and ensures the Honeywell footprint is expanded
with as part of the customer’s strategic planning.
• Drive
revenue growth across all Honeywell brands and BTIs within the customer’s sites
/ branches.
• Ensure
operational excellence, set up rigorous and effective operating cadence, enable
tools and performance management; develop and train sales, marketing, or any
other functions which could contribute to global account revenue growth.
• Act as
Honeywell ambassador and build positive image; engage other Honeywell
businesses as needed to support the customer’s strategic plans.
•
Communicate key customer milestones, activities, and acquisitions to Honeywell Industrial
Safety Management team.