What are the responsibilities and job description for the Field Service Engr I position at honeywell2-pilot?
The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.
We are seeking a Field Service Engineer to Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Key responsibilities:
• Provide telephone & on site support to customers for after sales incidents
• Liaise with engineering & technology to find solutions to field issues.
• Liaise with HFS-TAC team on current issues
• Provide resource for service related customer visits
• Provide technical support for global TSC on Ultrasonic Gas Flowmeters and Gas Chromatographs related inquiries.
• Provide Honeywell global service teams and customers with on-going training.
• Drive continuous improvements in Ultrasonic Gas Flowmeters and Gas Chromatographs process
• Keep accurate records of discussions and correspondence
• 50% Total travel
• After Hours Support
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.
We are seeking a Field Service Engineer to Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Key responsibilities:
• Provide telephone & on site support to customers for after sales incidents
• Liaise with engineering & technology to find solutions to field issues.
• Liaise with HFS-TAC team on current issues
• Provide resource for service related customer visits
• Provide technical support for global TSC on Ultrasonic Gas Flowmeters and Gas Chromatographs related inquiries.
• Provide Honeywell global service teams and customers with on-going training.
• Drive continuous improvements in Ultrasonic Gas Flowmeters and Gas Chromatographs process
• Keep accurate records of discussions and correspondence
• 50% Total travel
• After Hours Support
