What are the responsibilities and job description for the Quantinuum - Sr. Help Desk Analyst position at honeywell2-pilot?
Science Led and Enterprise Driven.
Our team of scientists is leading the way in the development of quantum computing. The world’s largest integrated quantum computing company, we united Cambridge Quantum’s advanced software development with Honeywell Quantum Solutions’ high-fidelity hardware to accelerate quantum computing. With full-stack technology, we’re scaling quantum computing and developing applications to solve the world’s most pressing challenges. We could be even better with you!
At Quantinuum, we believe quantum information systems will revolutionize the way we work and live. We are leading the way by helping our customers develop quantum-enabled solutions that provide a competitive-edge in their markets.
We’re hiring the world’s best talent to make it happen. Join us! https://www.youtube.com/watch?v=ErQOKNC2O38
Click the link below to Apply:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=247849c0-352d-4ea5-a8ca-4f3f86f34d2a&ccId=19000101_000001&jobId=440520&source=CC2&lang=en_US
We are seeking a Sr. Helpdesk Analyst in our Broomfield, CO Location; All employees should work at their assigned location; however, this role may offer the opportunity to work remote with approvals.
What is in it for you?
· A competitive salary and innovative, game-changing work
· Flexible work schedule
· For full-time employees, we offer: Employer subsidized health, dental, and vision insurance; 401k retirement savings plan 12 Paid holidays and generous vacation sick time
· The combined company has a team of nearly 400 people; Among them you'll find the world's leading quantum computing hardware and software experts; Not only are they driven to discover the future, but they are also committed to change the world for the better
Key Responsibilities:
- Excellent customer service skills, verbal and written communication skills and a strong customer service focus.
- Ability to explain technical information to non-technical staff and communicate effectively to end user customers as well as fellow IT team members.
- Strong organizational and time management skills.
- Provide technical support to troubleshoot, diagnose, and resolve technical incidents, and must be able to distinguish between application, operating system, network, and hardware problems.
- Maintain hardware and software inventories to capture all configuration item (CI) necessary to provide lifecycle support.
- Ability to prioritize workload in a fast-paced environment. Must be able to manage multiple tasks based on urgency, priority, and complete work within established timelines.
- Ability to be self-motivated and work individually with minimal supervision and within a team environment.
- Ability to recognize and quickly adapt to change.
- Demonstrated professional attitude and appearance.
- Ability and willingness to learn new technologies and keep informed of current technical issues.
- Proficient in the use of the Microsoft Office suite of products.
- Basic knowledge of Microsoft operating system and networking concepts and technologies.
- Ability to provide remote support and management of PC’s through remote/network-based tools.
