What are the responsibilities and job description for the Host position at Hongdae 33 Korean BBQ?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a positive dining experience. This role requires excellent communication skills and a passion for hospitality.
Duties
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Assist guests with inquiries regarding menu items, specials, and services offered.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Monitor the dining area to ensure cleanliness and guest satisfaction throughout their visit.
- Handle guest complaints or concerns with empathy and professionalism, escalating issues when necessary.
Skills
- Strong hospitality skills with a focus on guest services and relations.
- Excellent phone etiquette for handling inquiries and reservations effectively.
- Familiarity with POS systems is preferred but not required; training will be provided.
- Ability to communicate clearly and effectively with guests and team members.
- Previous experience in a restaurant or food service environment is a plus, but we welcome enthusiastic candidates willing to learn.
- A friendly demeanor with the ability to help create a positive atmosphere for all guests.
Join our team as a Host/Host, where your role is crucial in delivering exceptional dining experiences!
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Expected hours: 25 per week
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $11 - $14