What are the responsibilities and job description for the Host position at Hongs Asian Bistro?
Overview:
We are seeking a friendly and customer-oriented Host/Host to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive dining experience.
Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Manage reservations and seating arrangements efficiently
- Escort guests to their tables and provide them with menus
- Assist in maintaining cleanliness and organization of the host stand and lobby area
- Communicate effectively with servers, kitchen staff, and management to ensure smooth operations
- Handle guest inquiries, requests, and complaints promptly and professionally
- Utilize Aloha POS or similar systems to manage seating assignments
Qualifications:
- Prior experience in customer service or hospitality preferred
- Strong communication skills with the ability to engage with guests effectively
- Familiarity with POS systems like Aloha POS is a plus
- Excellent phone etiquette and interpersonal skills
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Team player with a willingness to assist others as needed
If you are passionate about providing exceptional guest service and creating memorable dining experiences, we invite you to apply for the Host/Host position at our establishment.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Oak Ridge, TN 37830 (Required)
Ability to Relocate:
- Oak Ridge, TN 37830: Relocate before starting work (Required)
Work Location: In person
Salary : $12