What are the responsibilities and job description for the Logistics Associate position at HonorBuilt?
HonorBuilt is looking for a motivated individual to fill the position of Logistics Associate in our IT Provisioning Warehouse. The position is based out of Phoenix, AZ. Our associates receive, inspect, inventory, and store inbound shipments. They provision IT equipment by imaging restaurant Point of Sale, Servers, Computers, and configure Switches, Wi-Fi Access Points and more. As inventory is shipped out, our warehouse associates work with other departments to coordinate accurate and timely deliveries to our clients.
Our goal is to provide exceptional customer service by delivering business critical hardware on the first contact so our customers can get back to do doing what they do best… serve their customers!
Earn Your College Degree : HonorBuilt employees are able to earn a FREE college degree while they work! HonorBuilt's purpose statement is “Together we care more, deliver more, and become more.” As part of our commitment to becoming more, we offer all employees the opportunity to earn a fully funded degree online from Point University, a fully accredited, private university, based out of West Point, Georgia.
This position is direct hire. The position will be full-time, include benefits, and 401K contribution. Our ideal candidate is someone with warehousing experience, technical aptitude, and a desire to gain fundamental knowledge in IT.
Essential Functions :
- Accept incoming orders on a daily basis.
- Organize stock by unboxing and stocking shelves in designated location.
- Maintain accurate records of products that have been stocked and provide management with an accurate representation of all goods shipped and received.
- Verify all incoming shipments to be accurate by comparing the invoice to the order and ensure all goods are in excellent condition.
- Properly pack items to be shipped according to company standards to ensure they arrive in excellent condition.
- Ensures all scheduled jobs are completed on time and / or address any issues that may have been encountered.
- Provides updates as required, with the completion status of scheduled nightly jobs.
- Performs QA Checks, as documented, for tasks completed.
- Follow standard procedure for the proper escalation of unresolved issues to the appropriate internal or external teams following failed migrations.
- Follow documentation for deploying images to various types of hardware for our customer base.
- Diagnosis and troubleshooting of hardware issues for various PC makes and models using manufacturers' diagnostic programs.
- Testing hardware configurations to ensure compatibility with customer software.
- Ability to troubleshoot and resolve network connectivity issues, for computers and restaurant Point of Sale systems.
- Replacing internal PC parts through manufacturer warranty programs.
- Communication with our customers and other internal departments is critical - keeping them. informed of build progress for hot spare requests as well as project work.
- Follow documentation and provide feedback for procedural improvements.
Knowledge, Skills, and Abilities :
Candidate Requirements include :
Physical Requirements :
