What are the responsibilities and job description for the Technical Support Engineer - Automation position at HonorVet Technologies?
Job Title : Technical Support Engineer
Location : Orlando, FL
Duration : 6 Months
What you will do in this role :
- Technical Support Engineers are responsible for managing and resolving the most challenging issues for the ServiceNow platform.
- This includes being the first point of escalation within the technical support department as well as providing regular communication updates to customers on the progress of their requests / cases.
- The successful candidate will be able to quickly gain an understanding of the ServiceNow platform.
- This is a customer-facing role and therefore it requires strong interpersonal and customer service skills in addition to strong technical skills.
What you need to be successful in this role :
