What are the responsibilities and job description for the Event Venue Facilities Crew Member position at Hook Hall?
About Hook Hall
Situated in the heart of Washington, DC, Hook Hall is a traditional tavern and event venue, designed to transform and transition throughout the day. It is a place our guests go to enjoy a cold beer and catch up with friends, or to find the latest epic pop-up experience. We curate environments, events, and experiences that make memorable moments where people feel recognized as human-first, allowing us to positively impact, empower and collectively celebrate others in customized immersive experiences. At Hook Hall, we live boldly and act differently. We're a crew built of dreamers that Deliver the Unexpected each and every day. It is our collective efforts that ensure successful experiences for our patrons, company, and ourselves. This is why we foster a welcoming and accepting work environment.
About the role
As Facilities Crew, you will be an essential part of our team responsible for delivering outstanding service and creating memorable moments for our guests during events. You will be working in a fast-paced, exciting environment and must be able to manage large crowds while maintaining a high level of professionalism and quality. We're looking for versatile team players who want to fill a different task every day, from event set up to maintenance to coat check and everything in between. If you are looking to take your first steps into events or hospitality, this is the job for you!
What you'll do
- Maintain a clean, organized front-of-house environment
- Ensure an immaculate first impression of our beautiful venue
- Show guests to their designated area and explain our policies & procedures
- Assist with opening/closing tasks and side work, including event set up and breakdown.
- Assist with maintenance of the space
- Support our guest ambassadors during daily service and private events
- Maintain a positive image of the Pirate Ventures brand at all times
- Working with Operations Managers, execute first-class events
- Work with our operations managers to ensure our event are run effectively and efficiently
- Attend daily huddles to gain knowledge and understanding of our various events and locations
Qualifications:
- Commitment to and alignment with the company's core values
- Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit
- Ability to communicate effectively with guests
- Keen understanding that a positive guest experience is imperative to success
- Well-organized
- Ability to stand and/or walk for prolonged periods of time
- Ability to lift and carry up to 35 pounds for short periods of time.
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- Night shift
- Weekends as needed
Work Location: In person
Salary : $18
