Associate Member Advisor - Summer Intern

Join our Award-Winning Team as an Associate Member Advisor - Summer Intern!

“Forbes declares Hoosier Hills Credit Union as one of Indiana’s top three credit unions for 2023 and 2024.”

What We Offer

• Job Type: 30-40 hours per week Temporary (June 2025 through mid-August 2025)
• Hourly Rate: $14.75
• Start Date: June 3, 2025
• Location: One internship opportunity is available at each of our service center locations in Indiana: Ellettsville, Greendale/Lawrenceburg, Bedford, Mitchell, Paoli, French Lick, Jasper, Chrisney, and Tell City.
• Impactful Work: Your efforts will directly contribute to members' satisfaction and financial success.
• Supportive Environment: Work with a team that values your contributions and supports your professional growth.
  
  

Opportunity Overview

Hoosier Hills Credit Union (HHCU) is looking for graduating seniors to join our Member Service Summer Intern program. If you are outgoing, detail-oriented, and involved in your community, this paid summer internship program could be a great way to pursue a career in financial services, customer service, sales, or business industries. Join our team and be a part of our bringing our mission, products, and services to the Members of HHCU!

Requirements

• Referral from Hoosier Hills Team Leader*
• Letter of Recommendation from Teacher, Coach, Employer or Supervisor*
• Resume, if applicable*
• Documents must be uploaded as one combined file.
  
  

What You’ll Do

• Mission and Service: Provide exceptional service aligned with Hoosier Hills Credit Union’s mission and Service Promises.
• Build Relationships: Forge and maintain strong connections with new and existing members, delivering outstanding service.
• Manage Transactions: Execute transactions and manage account service requests efficiently and accurately.
• Maintain Accounts: Perform transaction processing and account maintenance, addressing related inquiries promptly.
• Transactional Excellence: Ensure precise and professional handling of transactions and interactions. Adhere to security guidelines for transactions and account maintenance. Follow protocols for supervisor overrides, safeguard cash, and assist with account and Service Center procedures. Adhere to BSA/AML regulations.
• Member and Business Focus: Assist with online banking, statements, card activation, wire transfers, and general account maintenance. Act as a knowledgeable resource, support problem resolution, and always act in the best interest of the members.
• Recommend Products & Services: Identify and suggest HHCU products that meet members’ needs, enhancing their overall experience. Provide information on additional products and services that may help members achieve their financial goals.
• Teamwork and Collaboration: Communicate clearly with supervisors and team members. Contribute to planning, share improvement ideas, and engage in self-evaluation.
• Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development.
  
  

What We’re Looking For

• Educational Background: High school diploma or equivalent required.
• Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful.
• Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through.
• Analytical and Judicious: Ability to analyze data and make informed decisions in various situations.
• Relationship Builder: Skill in maintaining positive relationships with management, peers, and vendors.
  
  

Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.