What are the responsibilities and job description for the Financial Relationship Manager position at Hoosier Hills Credit Union?
About the Role:
The Hoosier Hills Credit Union is seeking a skilled Customer Service Representative to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to members and insureds by providing support, answering inquiries, handling policy changes, processing payments, assisting with insurance claims, and supporting the completion of new and renewal policy applications.
Main Responsibilities:
The Hoosier Hills Credit Union is seeking a skilled Customer Service Representative to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to members and insureds by providing support, answering inquiries, handling policy changes, processing payments, assisting with insurance claims, and supporting the completion of new and renewal policy applications.
Main Responsibilities:
- Provide support and answer inquiries from members and insureds.
- Handle policy changes and process payments accurately and efficiently.
- Assist with insurance claims and provide valuable insurance solutions to members.
- Maintain accurate records in agency management systems and communicate with insurance carriers.
- Serve as the first point of contact for members and assist with mail handling.
