What are the responsibilities and job description for the Senior Vice President, Lending Operations position at Hoosier Hills Credit Union?
Join Our Award-Winning Team as a Senior Vice President, Lending Operations!
Forbes has recognized Hoosier Hills Credit Union as one of Indiana’s Top Three Credit Unions for 2023 and 2024
Are you a strategic leader with a passion for optimizing operations and enhancing Member satisfaction? Do you have a strong background in managing diverse lending portfolios and ensuring compliance? Are you passionate about mentoring and developing a high-performing team to achieve excellence?
If so, this role could be for you!
If you’re ready to make a meaningful impact in our Members' lives and our communities, we’d love to meet you!
What We offer :
- Competitive Salary : $118,585 – $197,642annually based on experience.
- Comprehensive Benefits Package : Including health insurance, retirement plan, paid time off and much more.
- Impactful Work : Your efforts will directly contribute to Members' satisfaction and financial success.
- Supportive Environment : Work with a team that values your contributions and supports your professional growth.
- Growth Opportunities : Gain valuable experience and advance your career in a dynamic and rewarding field.
- A Rewarding Career : Be part of a team that’s dedicated to making a difference in the lives of our Members and the community.
Opportunity overview :
In this pivotal role, you will oversee and optimize all aspects of our credit union's back-office lending operations. Your responsibilities will include strategic planning, process improvement, and team leadership, ensuring the efficient and compliant execution of lending activities.
You will collaborate closely with other senior leaders, particularly those in loan production and origination, to align lending strategies with organizational goals and enhance Member satisfaction. Additionally, you will be accountable for underwriting, credit risk management, internal controls, process efficiency, and compliance with regulations and credit union lending policies.
Your oversight will encompass a diverse portfolio, including our Consumer (Direct, Indirect, Unsecured), Mortgage, and Commercial lending businesses. If you are a strategic leader with a passion for optimizing operations and driving Member satisfaction, we invite you to apply for this exciting opportunity!
What You’ll Do :
Strategic Leadership :
Create and implement the strategic vision for lending operations, ensuring alignment with the credit union’s mission and objectives.
Continuously identify and implement strategies to enhance lending processes, improve efficiency, and drive growth across all products.
Foster internal and external partnerships to optimize business performance, enhancing Member growth and experience.
Lead and mentor a high-performing team, setting clear goals, conducting performance evaluations, and supporting staff professional development.
Build strong industry and community relations by participating in credit union systems, civic, charitable, and community activities.
Portfolio, Policy, and Risk Management :
Proactively identify and manage loan portfolio risks, prioritizing diversification and maintaining robust credit analysis practices.
Own and manage the lifecycle of all lending policies, ensuring compliance with laws and enhancing Member experiences.
Provide oversight for secondary-market programs, ensuring compliance and profitability while maintaining eligibility as a seller.
Stay informed on market trends and economic conditions to adapt lending operations accordingly.
Engage in credit reviews and audits, ensuring staff proficiency and the accuracy of risk ratings and compliance.
Member Experience and Innovation :
Enhance service levels for processing, underwriting, closing, and funding across all portfolios.
Keep up with industry trends and technologies to drive innovation in lending operations.
Work closely with IT and Innovation teams to streamline processes and improve loan product delivery.
Regularly evaluate Member experience and service, fostering communication and addressing issues for continuous improvement.
Manage complex Member issues to ensure timely resolutions and maintain high levels of Member satisfaction.
What We’re Looking For :
Extensive expertise in Mortgage Sales and Service, including Centralized Lending Programs, Commercial Real Estate / C&I, and consumer lending practices.
Strong knowledge of secondary-market programs, specifically in FHLB, Freddie Mac, SBA, and USDA programs, is highly desired.
Proven track record of driving operational excellence through strong leadership and management skills.
Experienced in strategic planning, project management, fostering innovation, and resource allocation with a creative approach to problem-solving.
Extensive understanding of state and federal lending laws and regulations, including TILA, RESPA, ECOA, and other relevant legislation, ensuring compliance and mitigating legal risks.
Familiarity with lending software and technology systems.
Experience in advanced conflict resolution, delivering impactful presentations, and resolving cross-departmental issues.
Ability to motivate and influence others, demonstrating diplomacy and trust while securing cooperation internally and externally.
Strong attention to detail with the ability to handle confidential information discreetly and sensitively.
Ability to qualify and maintain NMLS Registration (Nationwide Mortgage Licensing System).
If you are ready to be an integral part of Hoosier Hills Credit Union (HHCU), and the Senior Management team in living out our corporate mission; “ To be better for our Members by making a positive difference in their lives and the communities we serve.” We invite you to apply for this exciting opportunity!
Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
PM19
Compensation
118,585 - $197,642 per year
Compensation details : 118585-197642 Hourly Wage
PIa94eb2bad1ce-25406-35842382
Salary : $118,585 - $197,642
