What are the responsibilities and job description for the Cashier/Customer Service position at Hop-In?
Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with various retail operations. Your ability to engage with customers and ensure a positive shopping experience will be key to your success in this position.
Responsibilities
- Operate cash registers and process transactions accurately using POS systems.
- Assist customers with inquiries, providing information about products and services.
- Maintain a clean and organized checkout area, ensuring all stock is readily available.
- Perform basic math calculations for cash handling and retail sales.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Supervise junior staff as needed, fostering a positive team environment.
- Stock shelves and ensure merchandise is displayed attractively.
- Handle returns and exchanges in accordance with company policies.
Requirements
- Previous experience in retail sales or customer service is preferred.
- Proficiency in cash register operation and familiarity with POS systems.
- Strong basic math skills for accurate transaction processing.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Bilingual candidates are highly desirable to assist a diverse customer base.
- Excellent communication skills and a friendly demeanor are essential for engaging with customers effectively.
- Willingness to learn about products and services to better assist customers.
Join us in creating an outstanding shopping experience for our customers while developing your skills in a supportive environment!
Job Types: Full-time, Part-time
Pay: From $12.01 per hour
Expected hours: 30 per week
Shift:
- 4 hour shift
- Evening shift
Ability to Commute:
- Knoxville, TN 37919 (Required)
Ability to Relocate:
- Knoxville, TN 37919: Relocate before starting work (Required)
Work Location: In person
Salary : $12