What are the responsibilities and job description for the Director, Quality Assurance & Risk Management position at HOPCo?
Director of Quality Assurance & Risk Management
ESSENTIAL FUNCTIONS
- Coordinates the quality program in support of senior leadership, including monitoring, trending and reporting quality
metrics; coordinating development of analysis and reports for quality meetings; and identifying and recommending quality improvement activities.
- Functions as a key resource for departments involved with quality planning and management, risk management, performance improvement, workflow management, and re-engineering efforts.
- Oversees the collection, analysis, presentation, and integrity of data demonstrating performance improvement, clinical outcomes, quality control monitoring, risk management, and other issues as requested and/or required.
- Coordinates closely with clinical information technology and health information management to achieve organizational goals.
- Oversees regulatory risk and readiness, quality measurement, public reporting, and pay-for-performance programs and initiatives, holding staff and departments accountable for achieving performance goals.
- Facilitates, develops, and implement special projects as assigned by the CMO and EVP of Quality and Clinical Care.
- Oversees reporting, data integrity, and communication of quality initiatives.
- Leads the organization's awareness and compliance with internal and external standards and challenges the services to achieve "best practice performance".
- Promotes a culture of safety, high-reliability, patient and staff engagement, and performance excellence.
- Oversight and management of risk management program including risk/legal issue reporting, coordinate systems for risk
identification, investigation and analysis, coordination of risk management education and general office/staff supervision. - Oversight of the event and incident reporting systems, analyzes and responds to reports, compiles summaries of reports,
reports potential claims to carriers, review patient/family/physician complaints for liability risk and resolution. - Work with in-house legal counsel to coordinate the investigation, processing, and defense of claims, respond to
professional liability questions, and maintains knowledge of legislative and regulatory activities related to health care risk management.
- Maintains strict confidentiality.
- The job holder must demonstrate current competencies for job position.
