Demo

Procedure Scheduler - PRN

HOPCo
Phoenix, AZ Part Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 4/27/2025

Benefits:

  • $19.00-$21.00/HR
  • 401k plan after 1 month of service with company match (Part-time employees included)
  • Employee Assistance Program that is available 24/7 to provide support
  • Employee Appreciation Days
  • Employee Wellness Events

Minimum Qualifications:

  •  two years of experience in the healthcare field is required with previous call center experience is preferred.
  • Minimum one year in scheduling or insurance verification

Preferred: Experience in Spinal Cord, Kyphoplasty, and Imaging is highly preferred

Essential Function

  • Schedules in-office procedures within the required time as designated by the department policies and procedures. 
  • Updates and confirms patient demographic information and insurance eligibility; updates and confirms necessary information including authorization requirements to allow successful processing of claims to insurance plans.
  • Provides ongoing communication with the patient(s) regarding authorization, financial counseling, and scheduling.
  • Responds to the patient(s) questions and complaints as required, resolving problems and maintaining high patient satisfaction levels. 
  • Communicates clinical instructions needed for appointments/procedures.
  • Answer and resolve incoming calls and requests in a timely, accurate manner. Triage and relay necessary messages to appropriate staff members.
  • Ensures that canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.
  • Accurately updates patient information in the practice management system and EMR.  Performs all required documentation of work completed.   
  • Ensure strict confidentiality of all health records, member information, and meet HIPAA guidelines.
  • Other duties as assigned.

 

Salary : $19 - $21

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