What are the responsibilities and job description for the 340B Manager position at Hope and Help Center of Central Florida, Inc.?
SUMMARY
The 340B Program Manager manages 340B compliance with federal regulations and HRSA guidelines, develops policies and procedures, performs ongoing analysis and audits of the Program and data validation to ensure accurate and optimal performance. This role manages relationships with wholesalers and contract pharmacies and coordinates operational efforts around the Program, as well as managing a team of internal and external team members. The 340B Program Manager participates in the development and roll out of additional program opportunities, and creates program reports for the leadership team, among other duties. The 340B Program Manager will further develop this Program and help it grow to support services for low-income and vulnerable populations in our community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
□ Collaborates with senior leadership to understand organizational goals and strategy related to the 340B Program.
□ Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization 340B compliance and strategy needs.
□ Manages 340B department staff which includes external team members who are off site.
□ Responsible for recruiting, terminations, and employee evaluations.
□ Validates work performed by the 340B team who work in the current 340B capacity & establishes departmental KPIs to ensure QC & the integrity of our program.
□ Serves as the organization’s internal subject matter expert on 340B Program rules, regulations, guidelines, details, policies, and procedures.
□ Continually shares 340B Program expertise with staff across departments to ensure ongoing compliance and program integrity at HHC and affiliated sites.
□ Develops and maintains internal and external relationships, including contract pharmacies, 340B drug wholesalers, TPAs, and affiliates.
□ Ensures that policies and procedures are developed, implemented, routinely reviewed, and updated, and maintained according to organizational, regional, state, national, and federal requirements, and guidelines.
□ Trains, educates, and communicates with internal and affiliates’ staff about the 340B program.
□ Regularly communicates with staff involved in the 340B program to ensure processes remain compliant and efficient.
□ Addresses any 340B related issues that arise.
□ Proactively monitors and assesses 340B guidance and/or rule changes, ensuring that the organization remains compliant.
□ Regularly monitors HRSA 340B OPAIS for accuracy.
□ Ensures new associated sites are registered accurately and within the given timeframe.
□ Proactively manages grant status to ensure ongoing eligibility.
□ Develops, executes, and documents self-audits of the 340B program and ensures findings are remediated.
□ Monitors contract pharmacies compliance, documenting results, and addressing findings.
□ Reviews and monitors all points of service that participate in the 340B program to ensure compliance with policies and procedures, covered entity eligibility, and patient eligibility.
□ Monitor’s utilization records and 340B purchasing accounts to ensure tracking tools are working properly and accurately, performing audits or compliance assessments as needed.
□ Monitors 340B compliance and workflow processes.
□ Conducts and oversees monthly 340B audits to verify adherence with the 340B program guidelines and policies.
□ Serves as the organization’s coordinator for all 340B audits. Coordinates all requests and responses.
□ Responsible for maintaining monthly internal auditing records to ensure compliance.
□ Maintains all 340B related contracts and 340B Program records in an organized, accessible, compliant manner.
□ Manages relationships and compliance with contracted 340B pharmacies.
□ Develops monthly and annual 340B program reports for agency leadership that clearly document utilization, savings, inventory, problem areas, and exceptions or discrepancies.
□ Tracks, trends, and reports 340B pharmaceutical sales and purchases data to ensure provider / physician and patient eligibility.
□ Routinely monitors utilization records and 340B purchasing accounts to ensure that software or tools are working properly.
OTHER RESPONSIBILITIES
Performs other work-related duties and special projects as assigned.
SUPERVISORY RESPONSIBILITIES
This position manages the 340B department.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE AND SKILL OF
Modern office practices, procedures, and equipment, including EMR systems
HIPAA laws and confidentiality requirements.
Excel, Word, and basic computer operations proficiency ð 340B Drug Discount Program
HIV and STD transmission, prevention, and disease process. ð HIV/AIDS and STD prevention strategies
Substance Abuse, HIV/AIDS, TB, STDs, and Hepatitis as they relate to prevention and medication adherence among special populations
ADAP, CDC, and Ryan White approved programs ð Resources in the business community
Counseling techniques and practices
Principles and practices of social work
Methods of compiling, organizing, and analyzing data
Presentation of current and accurate HIV and STD-related educational information including definition, identification, statistics, transmission, prevention, management, treatment, resources, and testing.
ABILITY TO
Work confidentially with discretion and independently with little direction.
Ability to effectively utilize problem-solving and decision-making techniques.
Ability to make effective judgments and decisions based on objective criteria.
Strong work ethic.
Excellent communication and interpersonal skills and a collaborative management style.
Communicate effectively both orally and in writing with a diverse population varying in age, physical/mental health, lifestyles, and cultural/ethnic backgrounds.
Meet time schedules, deadlines, and plan and organize work.
Work cooperatively with others using tact, patience, and courtesy.
Maintain current knowledge of technological advances in the field.
Work with confidential data with discretion.
Be sensitive to issues involved in working in a multi-cultural, community-based organization. ð Communicate effectively with staff, program participants, service providers, and community members.
EDUCATION and/or EXPERIENCE
Bachelor’s degree from an accredited college or university. Familiarity with 340B regulations (operations and/or compliance) preferred.
CERTIFICATES, LICENSES, and/or REGISTRATIONS Must have at least two (2) years in direct HIV/AIDS experience and hold an Apexus Operations Certificate is highly desirable. Familiarity with 340B regulations (operations and/or compliance) preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear and to use hands to finger, handle or feel. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, sit, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Remote opportunity with 30% travel requirements.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- 340B managing: 1 year (Preferred)
- 340B auditing: 1 year (Preferred)
- 340B pharmacy: 1 year (Preferred)
- HIV/AIDS: 1 year (Preferred)
- 340B regulations (operations and/or compliance): 1 year (Preferred)
License/Certification:
- Apexus Operations Certificate (Preferred)
Ability to Relocate:
- Winter Park, FL 32792: Relocate before starting work (Required)
Work Location: Hybrid remote in Winter Park, FL 32792