What are the responsibilities and job description for the Front Office Assistant position at Hope Builders Inc?
The Medical Assistant (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians.-The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow including scheduling patients which can include follow up office visits, imaging and lab work, preparation of appropriate chart elements.-The responsibilities of this position would also include pre-authorization process and acting as a liaison between the providers and patient.-The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment / surgery date.-The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient"s health and / or testing and treatment options.-Ensures even patient flow and continuous communication within Hoag and referring physician offices.-May be required to start at a different location throughout the workweek or travel to multiple sites.
Job Requirements
Graduate of Medical Assistant program. OR-One year previous medical back-office experience, preferably within an acute healthcare system environment. -Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word and Excel.-Basic knowledge of medical terminology.
Preferred Skills & Experience : -Minimum one (1) year previous medical back-office experience, preferably within an acute healthcare system environment.-Working Knowledge of EPIC or other Electronic Medical Record system "EMR".-Qualified bilingual or multilingual candidates.
