Healthcare Receptionist

Overview
We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will play a vital role in ensuring the smooth operation of our office by providing exceptional front desk support and patient service. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and staff. Experience in medical office management is preferred.

Duties

• Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk.
• Manage check-in and check-out processes efficiently while maintaining confidentiality.
• Schedule appointments and coordinate with administrative staff to optimize patient flow.
• Answer phone calls promptly, addressing inquiries or directing calls to appropriate personnel.
• Maintain accurate patient records and update information in the electronic health record system (eGenerations).
• Assist with administrative tasks such as filing, data entry, and managing office supplies.
• Provide excellent patient service by addressing concerns or questions in a timely manner.
• Collaborate with team members to ensure seamless office operations in both medical and dental settings.

Qualifications

• Previous experience in a medical or dental office is highly desirable.
• Familiarity with medical office management systems, particularly excel, word and PowerPoint is a plus.
• Precision note taker and excellent transcriptionist.
• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent verbal and written communication skills are essential for patient interaction and teamwork.

If you are passionate about contributing to a positive healthcare experience for patients and thrive in an administrative role, we encourage you to apply for this Receptionist position.

Job Type: Full-time

Pay: $15.67 - $16.51 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Free parking
• On-the-job training
• Paid orientation
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Vision insurance

Medical Specialty:

• Home Health

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Virginia Beach, VA 23452 (Required)

Ability to Relocate:

• Virginia Beach, VA 23452: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17