What are the responsibilities and job description for the Bilingual Case Manager - Engagement position at HOPE Community Services, Inc.?
EOE Statement
At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.
Overview
HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.
We are currently seeking a dedicated and client-focused Engagement Case Manager to join our team. The ideal candidate will have experience in case management, advocacy, and resource coordination. If you are passionate about helping individuals achieve recovery and independence, we encourage you to apply!
About the Position
As an Engagement Case Manager, you will provide advocacy, linkage, case management, and independent living skills training to clients, primarily Medicaid-eligible recipients. You will assist clients in developing individualized recovery plans, accessing community resources, and building the skills needed to maintain community tenure. This position requires strong interpersonal skills, attention to detail, and the ability to provide trauma-informed care in both office and community settings.
About the Program
The Engagement Case Manager focuses on providing comprehensive support to clients who require frequent contact as they navigate their recovery journey. The program emphasizes a welcoming and recovery-focused environment that addresses the unique needs of individuals impacted by mental health and substance use challenges.
Requirements
- Ability to obtain and maintain Case Management II (CM II) certification.
- Bachelor's degree in psychology, social work, or other related mental health field.
Skills
- Detail-oriented with strong analytical skills.
- Strong verbal and written communication skills.
- Empathy and a commitment to maintaining a high standard of care.
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
We Offer
- Competitive Compensation
- Full Benefits including 100% paid health and dental!
- Life Insurance
- Over 2 weeks PTO first year plus;
- 1 Friday off per month (Wellness day)
- 11 Paid Holidays per year
- Bereavement Leave - 5 days per year
- 8 hours of Volunteer Pay
- Retirement contributions of 10% with no match required
- Paid Professional Development Time
- And More!
